Privacy Policy

Effective Date: 03 January 2025

Caption-It Our values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our mobile application (“the App”). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us:

• Communications: When you contact us, we collect the content of your messages or responses.

1.2 Information Collected Automatically:

• Usage Data: Information about your interactions with the App, such as features used, screens viewed, and time spent.
• Device Information: Details about your device, including the type, operating system, and IP address.

1.3 Information from Third Parties:

• Service Providers: Information from third-party analytics.

2. How We Use Your Information

• To Operate the App: Provide, maintain, and improve the App’s features and services.
• Analytics: Monitor usage patterns and improve our services using aggregated data.
• Security: Detect, prevent, and respond to fraud, security breaches, or illegal activities.
• Legal Compliance: Fulfill legal obligations and enforce our terms of service.

3. How We Share Your Information

• Service Providers: Third parties that help us operate, analyze, or enhance the App.
• Legal Authorities: When required by law, subpoena, or to protect our legal rights.

4. Your Choices and Controls

• Video saving: Video saving permissions in your device.

5. Data Security

We implement industry-standard measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure. Use the App at your own risk.

6. Children’s Privacy

The App is not intended for children under the age of [13/16]. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

7. International Data Transfers

If you access the App from outside Spain, your information may be transferred and processed in a country with different data protection laws. By using the App, you consent to this transfer.

8. Subscription Services

If the App offers subscription-based services, the following terms apply:

8.1 Subscription Information:

• Payment Data: Payment details are processed securely through third-party (App Store) payment processors. We do not store your full payment information.
• Subscription Management: You can manage your subscriptions, including upgrades or cancellations, through the App’s settings or your device’s App Store.

8.2 Refund and Cancellation Policy:

• Details about refunds and cancellations are provided in our Terms of Service. Refund eligibility may depend on your subscription type and usage.

8.3 Auto-Renewal:

• Subscriptions automatically renew unless canceled prior to the renewal date. Notifications regarding renewal terms are sent in advance, where required by law.

9. Your Rights Under GDPR and CCPA

9.1 GDPR Rights (for Users in the European Union):

• Right to Access: Request access to your personal data and receive a copy of it.
• Right to Rectification: Request corrections to inaccurate or incomplete personal data.
• Right to Erasure: Request the deletion of your personal data (subject to certain exceptions).
• Right to Restrict Processing: Request limitations on how your personal data is processed.
• Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: Object to the processing of your personal data for specific purposes, including direct marketing.
• Right to Withdraw Consent: Withdraw your consent for processing where consent is the legal basis.

To exercise these rights, contact us at support-caption-it@kavars.com.

9.2 CCPA Rights (for Users in California):

• Right to Know: Request details about the categories and specific pieces of personal information we collect, use, and share.
• Right to Delete: Request the deletion of your personal information (subject to certain exceptions).
• Right to Opt-Out: Opt out of the sale of your personal information, if applicable.
• Right to Non-Discrimination: Exercise your CCPA rights without facing discrimination.

To exercise these rights, contact us at support-caption-it@kavars.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Effective Date” and, where appropriate, providing additional notice.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: support-caption-it@kavars.com